Politique d’expédition
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 12 PM CST may be processed the following business day. Some orders are fulfilled by trusted third-party and dropship partners, which may affect processing time slightly.
Domestic Shipping (United States)
| Service | Estimated Delivery | Rate |
|---|---|---|
| USPS Priority Mail | 2–3 business days | $6.95 — FREE on orders $150+ |
| USPS Priority Mail w/ Signature | 2–3 business days | $11.95 |
| USPS Priority Express | 1–2 business days | $24.00 |
| USPS Priority Express w/ Signature | 1–2 business days | $29.00 |
International Shipping We ship to 27 countries including Canada, UK, Australia, Germany, France, Japan, and more.
| Service | Estimated Delivery | Rate |
|---|---|---|
| USPS Priority International | 6–10 business days | $35.00 |
| USPS Priority International w/ Signature | 6–10 business days | $40.00 |
| USPS via Carrier | Varies | Calculated at checkout |
| DHL Express | 2–5 business days | Calculated at checkout |
Important Notes
- International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
- Signature-required services add an extra layer of delivery security and are recommended for high-value orders.
- Strandscape Hair Essentials is not responsible for delays caused by carriers or customs.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package is lost in transit, please contact us at carlajason37@yahoo.com and we will work with the carrier to resolve the issue.
Incorrect Address Please ensure your shipping address is correct at checkout. Strandscape Hair Essentials is not responsible for packages delivered to an incorrect address provided by the customer.
Dropship & Third-Party Fulfilled Orders Some orders ship directly from our trusted fulfillment partners. Shipping timelines and carrier selection remain consistent with the options above.
Questions? 📧 carlajason37@yahoo.com 📞 832-381-2254